🔒 Privacy & Data Collection Policy – Fayeed Electronics

1️⃣ Introduction

At Fayeed Electronics, your privacy and trust are our top priorities.

We are committed to protecting all personal information you share with us when you order or interact with our services.

This Privacy Policy explains how we collect, use, and protect your data in compliance with the Data Privacy Act of 2012 (RA 10173) of the Philippines.

2️⃣ Information We Collect

When you order, register, or contact us, we may collect the following information:

• Personal Details: Full Name, Contact Number, Email Address
• Delivery Details: Address, City/Province, Zip Code
• Payment Information: Mode of Payment, proof of transfer, or transaction ID
• ⚙Device & Usage Info: Browser type, device ID, IP address (for website analytics)
• Messages or Feedback: Any chat, inquiry, or message you send through our platforms

We collect only the information necessary to process your orders and provide better customer service.

3️⃣ How We Use Your Information

Your data is used strictly for business-related purposes such as:

• Processing and confirming your orders
• Managing payments and deliveries
• Providing customer and technical support
• Sending important updates, receipts, and warranty reminders
• Improving our website, vendo systems, and customer experience
• Preventing fraud, fake orders, or unauthorized transactions

We do not sell or share your information with any third party without your consent.

4️⃣ Data Storage & Protection

All customer data is securely stored and protected through:

• Encrypted databases and payment gateways (Xendit, GCash, Maya, etc.)
• Restricted access to authorized staff only
• Regular system audits and backups for data safety

We take appropriate measures to prevent loss, misuse, or unauthorized access to your personal data.

5️⃣ Data Sharing

We may share necessary information only with:

• Courier partners (e.g., J&T Express) for delivery purposes
• Payment processors (e.g., Xendit, banks, GCash, Maya) for transaction verification
• ⚙Technical support teams for servicing and warranty claims

All third parties are bound by strict confidentiality and data protection agreements.

6️⃣ Cookies & Website Analytics

Our website may use cookies or analytics tools to:

• Track website performance
• Improve user experience
• Remember your preferences on future visits

You may disable cookies in your browser settings anytime if you prefer not to share this data.

7️⃣ Your Rights

Under the Data Privacy Act of 2012, you have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your data (where applicable)
• Withdraw consent to data processing

To exercise your rights, please message us through our official page or email below.

8️⃣ Policy Updates

We may update this policy from time to time to comply with new laws or improve our services.

All updates will be posted on this page with the latest revision date.

9️⃣ Contact Us

If you have any questions or privacy concerns, you can reach us at:

📧 fayeedelectronicsph@gmail.com